Support · Community Alpha
Get help without exposing factory data.
Most problems are solved from the Control Center. When they are not, a redacted diagnostics file tells us how TaktSignal sees your installation — never what your factory contains.
- 01 · Help
Check the Control Center
Each problem shows what happened and what to do. Try Repair TaktSignal, and see Troubleshooting.
- 02 · Export diagnostics
Create the redacted file
Control Center → Help & diagnostics → Export diagnostics. No passwords, keys, ERPNext address or names inside. What it contains.
- 03 · Report
Tell us what happened
What you did, what you expected, the exact message, your OS, TaktSignal and ERPNext versions — and the diagnostics file.
Where to report
Public issue trackers are public: anything you post there can be read by anyone and is also covered by that platform's own privacy policy.
Suspected security problem?
Do not report it publicly. Follow the private route on the security page.